Made with care
Let us make it right.
If there is a quality, freshness, damage or preparation problem, contact us so we can review it fairly.
When to contact us
- Within 24 hours for freshly prepared food, pizza, naan, catering, lassi or refrigerated products.
- Within 7 days after delivery for garlic jam, sauces, spices, ghee and shelf-stable packaged products.
- Within 24 hours after delivery for damaged, leaking, broken, swollen, unsealed or incorrectly shipped products.
What to include
Please share your name, order number or proof of purchase, product name, a description of the problem and clear photographs when applicable. Keep the product and original packaging while we review your request.
How we can help
Depending on the circumstances, we may offer a replacement, store credit or a refund of the product’s purchase price. Requests are reviewed individually under our existing satisfaction guarantee.
For food-safety reasons, we cannot accept physical returns of opened food, prepared meals, lassis, refrigerated products, frozen products or other perishables. These products may still qualify for help under the guarantee.
LET’S TALK FLAVOR
Send us
a message.
Questions about our pantry, a recent order, or something special? We’re happy to help.
For an order question, add your order number and the email used at checkout. Please leave out payment card details and passwords.
A LITTLE INSPIRATION FOR YOUR TABLE