Good questions

Before you ask…

Helpful answers about our products, delivery, markets and shopping with Garlic Jam.

How much is USA shipping?

USA standard shipping is $9 for product subtotals of $50 or less and free above $50, after discounts and before tax or shipping. Frozen pizzas and lassis instead require a $100 frozen-item minimum after discounts and one $20 shipping charge for the whole bag, including mixed orders. Standard free shipping does not apply to bags containing frozen items.

Can I buy pizzas, lassis or samosas online?

Frozen pizzas and lassis can be selected in your bag. Their combined frozen-item subtotal must reach $100 after discounts for shipping, with one $20 shipping charge for the whole bag. Other pantry items do not count toward that minimum. Samosas remain store and farmers-market only.

Are naan and curries available online?

Yes. Naan, curries and our other eligible pantry products remain in the online catalog.

How do I place an order?

Choose your products and options, review your bag and delivery address, then complete payment securely on Square. An order is paid only after payment is confirmed.

What size are your products?

Container products are 16 oz. Naan and other piece-based products use the pack or size shown on their individual listing.

Where can I check ingredients, allergens and storage?

Review the product details and the label on your package. Storage requirements vary by product. Contact us before purchasing if you have an allergy or dietary question.

How do I get help with an existing order?

Contact our team with your order number or proof of purchase. Orders from the previous store are not imported into a new customer account, and the order-assistance page does not perform a tracking lookup.

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